DIVE INTO RELAXATION
Jackie is very helpful and knowledgeable. Tells you what you need and
does not try to sell you unnecessary products."
~ Jamie R.
Friendly service. Knowledgeable staff. Great selection of hot tubs."
~ Kat M.
There are not too many pool repair places in Rochester; I live in Pittsford and had a pretty major fail on my Viking hot tub that was around 5 years old (originally purchased at a local Viking dealer that I found not only expensive but not too knowledgeable when I needed parts). I called Deep Blue in Batavia to come out and take a look at the problem. From start to finish they were professional, knowledgeable and courteous. The office staff called ahead before they came out (they had to make a couple trips) and they were reasonably priced. They went above and beyond to make sure I was satisfied (I am pretty fussy). In today's economy, I believe there are far too "few" companies that operate in this manner and are focused on customer satisfaction. They've got a repeat customer here and I would recommend them to anyone in need of professional pool/spa repair."
~ Bob B.
God Bless the Angels at deep blue Batavia. We had problems from the moment we plugged our filter in, and than once that was in order we had a major chlorine demand problem. I have made a 1/2 dozen trips there this week. They were so patient and helpful! No service call was needed, they talked me through everything. The pool is clearing and after a hundred or so lbs of various types of chlorine, the demand is also resolving. Thanks!"
~ Eryca F.
We went to Deep Blue Pool and were greeted by several employees who were very friendly and helpful. We needed a new pump for our pool, they had one in stock and Ed brought it right out opened it up and easily answered all our questions. Meanwhile, I was conversing with some of the employees. They don't rush you and are courteous on the phone and in person. They carry a great deal of chemicals and products. Nice place. Nice people..we will be back."
~ Peggy H.
Thank you so much for the wonderful service and many calls to get my heater up and running. It is working great, and I appreciate everyone so much! (Especially Brian!)"
~ Linda L.
Great customer service!"
~ Mary Ann V.
We bought our spa from Deep Blue Pool and spa and we love our Hot Tub a great bunch of people work here always willing to help and very knowledgeable staff thanks for all you do!!! I recommend anyone that wants a new spa for their house these guys are great their very knowledgeable and there always available to answer questions and the service dept is fantastic."
~ Linda & Steve M.
Rich & Team did a great job coming to fix a leak in my hot tub and
explaining how it all worked.
Highly recommended A+++++"